Congresswoman Jaime Herrera Beutler, R-Battle Ground, late last week took legislative action to improve in-person assistance for seniors who rely on Social Security benefits.
As a senior member of the Appropriations Committee, Herrera Beutler sought — but ultimately did not secure — funds to direct the commissioner of the Social Security Administration to certify that all Social Security field offices be open for in-person and walk-up appointments.
The Social Security website describes closures and delays in various offices throughout the country and directs individuals to go online for assistance and to book appointments. For many seniors and residents living in remote communities, internet-based assistance can be a significant barrier.
“The SSA (Social Security Administration) serves the U.S. taxpayer, and they should be providing top-tier service. It should be accessible and efficient. Sixty-nine million people receive Social Security benefits, and they should be able to get the help they need when they need it,” Herrera Beutler said during a speech to the House Appropriations Committee hearing.
